Privacy policy

Last updated: March 8, 2026

West Boho Jewels ("we," "us," or "our") operates the website westbohojewels.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Please read this policy carefully. By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide directly

  • Name, email address, shipping address, and billing address when you place an order
  • Phone number (if provided at checkout)
  • Email address when you sign up for our newsletter or Inner Circle
  • Any messages you send us via email or contact forms

Information collected automatically

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device identifiers and cookie data

Information from third parties

We may receive information about you from payment processors, shipping carriers, and advertising platforms in connection with your transactions or interactions with our ads.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and shipping updates
  • Communicate with you about your account or purchases
  • Send marketing emails and promotions (only if you have opted in)
  • Improve and personalize your experience on our website
  • Analyze site usage and trends to improve our products and services
  • Comply with legal obligations and resolve disputes

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers — companies that help us operate our business, including Shopify (e-commerce platform), Klaviyo (email marketing), payment processors, and shipping carriers. These providers are contractually obligated to protect your information.
  • Advertising platforms — we may share limited data (such as email addresses in hashed form) with Meta (Facebook/Instagram) and Google for ad targeting and measurement purposes.
  • Legal requirements — we may disclose your information if required by law or in response to valid legal process.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. These include:

  • Essential cookies — required for the website to function (e.g., shopping cart, checkout)
  • Analytics cookies — help us understand how visitors interact with our site
  • Marketing cookies — used to deliver relevant ads on other platforms

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

5. Email Marketing

If you subscribe to our newsletter or Inner Circle, we will send you promotional emails about new products, exclusive offers, and updates. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us at [email protected].

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements. Order information is typically retained for a minimum of 7 years for tax and legal purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access — request a copy of the personal information we hold about you
  • Correction — request that we correct inaccurate or incomplete information
  • Deletion — request that we delete your personal information, subject to certain exceptions
  • Opt-out of marketing — unsubscribe from our emails at any time

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

8. California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a request, contact us at [email protected].

9. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected] and we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

West Boho Jewels
Email: [email protected]
Website: westbohojewels.com