Shipping policy
Last updated: March 8, 2026
Thank you for shopping with West Boho Jewels. Below you'll find everything you need to know about how we process and ship your order.
1. Order Processing
Orders are processed within 1–3 business days after payment is confirmed. Business days are Monday through Friday, excluding federal holidays.
You will receive an email confirmation when your order is placed and a separate notification with tracking information once your order has shipped.
Orders placed on weekends or holidays will begin processing on the next business day.
2. Shipping Destinations
We currently ship within the United States, including all 50 states.
3. Shipping Methods and Delivery Times
Estimated delivery times begin from the date of shipment, not the date of order placement:
- Standard Shipping — 5–8 business days
- Expedited Shipping — 2–3 business days
Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, or other circumstances outside our control.
4. Free Shipping
We offer free standard shipping on all orders over $50. The discount will be applied automatically at checkout.
Orders below $50 will be charged a shipping fee calculated at checkout based on destination and shipping method selected.
5. Shipping Carriers
We ship via USPS, UPS, or FedEx depending on your location and the shipping method selected. The carrier will be confirmed in your shipping notification email.
6. Order Tracking
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package directly on the carrier's website.
Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
7. Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. West Boho Jewels is not responsible for orders delayed or lost due to an incorrect or incomplete address provided by the customer.
If you need to update your address after placing an order, contact us immediately at [email protected]. We will do our best to accommodate the change, but we cannot guarantee modifications once an order has been processed.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at [email protected] within 7 days of the expected delivery date. Include your order number and photos of any damage.
We will work with the carrier to investigate and resolve the issue. Depending on the outcome, we may offer a replacement or store credit.
West Boho Jewels is not responsible for packages marked as delivered by the carrier. If your tracking shows delivered but you have not received your package, please first check with neighbors and your local post office before contacting us.
9. Delays
During peak seasons (holidays, sales events) processing and delivery times may be longer than usual. We appreciate your patience and will always do our best to get your order to you as quickly as possible.
10. Contact Us
For any questions about your shipment, please reach out to us:
West Boho Jewels
Email: [email protected]
Website: westbohojewels.com